FAQ | Hurdle

Do you have a free plan?

We do not currently have a free plan. We do offer a 3 day free trial to see if our app is a good fit for your needs.
How can I cancel my membership?

You can cancel your membership by uninstalling the app from your Shopify store
I have a suggestion or custom request

If you have suggestions on how our app could improve, please email us! We always want to be improving.
I made a change and I am not seeing it in my store

Please ensure you hit the “SAVE” button on the bottom right of the settings menu, and the menu is activated on the device type you are previewing. If you are still experiencing troubles, please email us at support@hurdleapps.com
The app is installed, but something is messed up. I need help

We’re happy to take a look at your store and see if custom installation is needed. Please email support@hurdleapps.com and we will get back to you shortly.

We offer Free technical support via email and we are happy to help you in any way we can.

You can reach us at